SHIPPING + RETURNS

UK

Standard Shipping:

Dispatch time for all pre-made products is between 3 - 5 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 5 - 10 days, more precise time frames will allocated to each specific project.

From dispatch, standard shipping includes 48 hr tracked delivery with Royal Mail. ( A tracking number will be provided via email )

Express Shipping

Dispatch time for all pre-made products is between 1 - 3 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 3 - 7 days, more precise time frames will allocated to each specific project.

From dispatch, standard shipping includes 24 hr tracked delivery with Royal Mail. ( A tracking number will be provided via email )

EUROPE

Due to brand new GPSR regulations in the EU. We are pausing EU orders until Summer 2025. Sorry for any inconvience this has caused, we understand the majority of customers reside wihtin the EU and we are working our hardest to get us up to speed to accept EU orders in the coming future.

WORLDWIDE

Standard Shipping:

Dispatch time for all pre-made products is between 3 - 5 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 5 - 10 days, more precise time frames will allocated to each specific project.

From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 5 - 7 working days ( A tracking number will be provided via email )

Express Shipping

Dispatch time for all pre-made products is between 1 - 3 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 3 - 7 days, more precise time frames will allocated to each specific project.

From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 5 - 7 working days ( A tracking number will be provided via email )

RETURNS

Returns are accepted within 10 days of receiving the item. Postage is to be payed by customer (It is recommended that you ship returns tracked)

To return an item please email:

rosina@spiltmilk.uk

Custom orders are returnable depending on the complexity of the project. When placing a custom order you will be notified if your project meets the requirements to be accepted as a return. All custom orders can be sent back for re-evaluation if something needs to be altered.