SHIPPING + RETURNS
UK
Standard Shipping:
Dispatch time for all pre-made products is between 3 - 5 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 5 - 10 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes 48 hr tracked delivery with Royal Mail. ( A tracking number will be provided via email )
Express Shipping
Dispatch time for all pre-made products is between 1 - 3 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 3 - 7 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes 24 hr tracked delivery with Royal Mail. ( A tracking number will be provided via email )
EUROPE
Standard Shipping:
Dispatch time for all pre-made products is between 3 - 5 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 5 - 10 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 3 - 5 working days ( A tracking number will be provided via email )
Express Shipping
Dispatch time for all pre-made products is between 1 - 3 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 3 - 7 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 3 - 5 working days ( A tracking number will be provided via email )
WORLDWIDE
Standard Shipping:
Dispatch time for all pre-made products is between 3 - 5 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 5 - 10 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 5 - 7 working days ( A tracking number will be provided via email )
Express Shipping
Dispatch time for all pre-made products is between 1 - 3 days. Made-to-order and Custom products dispatch time varies depending on the project but is estimated to be between 3 - 7 days, more precise time frames will allocated to each specific project.
From dispatch, standard shipping includes tracked delivery with Royal Mail- estimated 5 - 7 working days ( A tracking number will be provided via email )
RETURNS
Returns are accepted within 10 days of receiving the item. Postage is to be payed by customer (It is recommended that you ship returns tracked)
To return an item please email:
rosina@spiltmilk.uk
Custom orders are returnable depending on the complexity of the project. When placing a custom order you will be notified if your project meets the requirements to be accepted as a return. All custom orders can be sent back for re-evaluation if something needs to be altered.